NOVELTY LAB
NOVELTY LAB

AI-POWERED
Customer Behaviour Analytics
And Automations

Your customers interact with you across multiple platforms. Our AI brings all that data together to understand behavior deeply and automate actions that drive better engagement and growth.

Compliance-first. Visibility-driven. We are here to build the trust.

Compliance, Visibilty and Control

From Observer to Operator

Three phases. Your pace. Total visibility.No blind trust required.

PHASE 1ZERO RISK

Watch & Learn

Zero Risk. Pure Intelligence.

0% Automation

PHASE 2VALIDATION ONLY

Test in the Shadows

See Tomorrow's Actions Today.

30% Automation

PHASE 3CONTROLLED AUTOMATION

Unleash Selectively

Automate What You Trust. Monitor Everything.

85% Automation

01
ZERO RISK

Watch & Learn

AI becomes your silent observer, absorbing every customer interaction across all channels. See patterns emerge, sentiments shift, and behaviors cluster—all without changing a single thing about how you operate today.

What You Get

Cross-channel sentiment tracking in real-time
Behavioral clustering reveals customer segments
Pattern detection across touchpoints
Zero operational changes required
Fully Manual
0%
The Only Guarantee

You'll Never Be Flying Blind

Every insight visible. Every action testable. Every automation reversible. Start with zero risk in Phase 1, absolutely free.

No credit card • No commitment

What's Possible

Turn Data Into Decisions

Real examples of insights you'll discover and automations you can deploy.All transparent. All testable. All under your control.

From Inquiry to Order

Automatically detect purchase intent in conversations and guide customers from inquiry to completed order or booking.

Smart Upsell Timing

Detect when customers repeatedly hit usage limits or friction points, and automatically suggest upgrades exactly when they need more capability.

Segment Actions

Automatically tailor experiences based on customer behavior, engagement, and value.

Predictive Re-engagement

Detect early disengagement patterns and automatically re-activate users with personalized, behavior-aware messaging.

Closed-Loop Feedback Recovery

Turn negative feedback signals into automated recovery actions that reduce churn and rebuild trust.

Automation

From Inquiry to Order

Automatically detect purchase intent in conversations and guide customers from inquiry to completed order or booking.

Trigger

User submits a query or shows purchase intent

Action

Auto-respond with contextual details, guide through booking/order flow, and escalate to human agent if needed

Outcome

Higher conversion rate from inquiries to successful bookings and orders

Always visible: See every automated action in your dashboard, review confidence scores, and override anytime.

These are just examples. Your data will reveal your unique opportunities

What Makes Novelty LabUnstoppable

We don't just build solutions—we design systems that grow with your business.

AI That Actually Works

Intelligent. Adaptive. Unstoppable.

We don't build AI for the sake of AI. We build systems that revolutionize how you work—autonomous agents that think, learn, and execute with precision. From conversational interfaces that feel human to predictive models that see around corners, our AI solutions don't just automate—they accelerate your entire operation.

Content That Converts

Stories that stick. Visuals that viral. Messages that move.

In a world drowning in content, we create the pieces that surface above the noise. Every blog post is engineered to inform and inspire. Every video is crafted to capture and convert. Every visual is designed to stop thumbs mid-scroll. We don't just create content—we architect experiences that turn audiences into advocates.

Engagement That Matters

Real connections. Lasting relationships. Authentic growth.

Forget vanity metrics. We build communities, not just audiences. Through strategic conversation design, interactive experiences, and genuine relationship-building, we transform passive scrollers into active participants and loyal brand evangelists. It's not about going viral—it's about going valuable.

Results You Can Bank On

Measurable. Scalable. Profitable.

Every strategy we deploy is engineered for outcomes. We don't chase likes—we chase conversions. We don't optimize for impressions—we optimize for impact. With clear KPIs, real-time tracking, and relentless optimization, we turn marketing spend into measurable growth. No fluff. No promises. Just performance.

What could your business accomplish with the right tools?

The difference between good and great often comes down to having the right partner.

From Our Lab